Reopening D54 - FAQ

Questions about COVID-19

People who have been diagnosed with COVID-19 have reported symptoms that may appear in as few as 2 days or as long as 14 days after exposure to the virus.

Any individual who shows any signs or symptoms must stay home. Symptoms include

  • Fever (Temperature greater than 100.4 degrees F/38 degrees C)
  • New Cough
  • Shortness of Breath
  • Muscle or Body Aches
  • Sore Throat
  • New Loss of Taste or Smell
  • Vomiting
  • Diarrhea
  • Fatigue from Unknown Cause
  • New Onset of Moderate to Severe Headache
  • New Congestion or Runny Nose
  • Abdominal Pain from Unknown Cause
  • Nausea

You can reduce your risk for by taking simple steps, including the following.

  • Cover your coughs and sneezes with a sleeve or a tissue.
  • Wash your hands often with soap and water for 20 seconds.
  • Wear a mask.
  • Practice social distancing.
  • Clean and disinfect frequently touched surfaces.
  • Avoid touching your eyes, nose and mouth.
  • Stay home when you are sick.
  • Avoid close contact with people who are sick.

If you have symptoms like cough, fever or other respiratory problems, call your primary care doctor first. Do not go to the emergency room. Emergency rooms need to be able to serve those with the most critical needs. If you have difficulty breathing, it doesn’t mean you have COVID-19, but you should call 9-1-1.

If you are over 60 and you have underlying conditions like diabetes, heart disease and lung disease, come up with a plan with your doctor to identify your health risks for COVID-19 and how to manage symptoms. Contact your doctor right away if you do have symptoms.

Any individual who tests positive for COVID-19 or who shows any signs or symptoms of illness must stay home. If your child tests positive for COVID-19 or shows any signs or symptoms of illness, please report this to your child’s school.

Individuals may not return to school for 10 days after symptoms first appeared. Individuals must also be fever free and symptom free for 24 hours, without the use of fever-reducing medications. The state does not require complete school closure due to a positive COVID-19 test. 

If an individual tests positive, District 54 will contact the Cook County Department of Public Health and follow its guidance. The school will contact anyone who met with the positive individual for up to two days prior to the onset of symptoms or the receipt of a positive test result, and notify them that they are to begin a 14-day quarantine (starting with the date of the most recent contact) while closely monitoring their own symptoms. Individuals cannot return early, even if the individual has a negative COVID-19 test, due to the incubation and infectious period of COVID-19.

An email will be sent to all school employees and student families, notifying them that someone at the school has tested positive for COVID-19. The individual’s name will not be released, to protect their privacy.

If a student is able to participate in remote instruction while sick, those days will not be counted as absences.

Questions about Remote Learning

Yes. Based on the current community transmission of COVID-19, all students are participating in full remote learning through winter break, with a possible return date of Jan. 4.

When we are able to return to a hybrid model, we will continue to offer a remote option to families throughout the pandemic, as required by Governor Pritzker’s Restore Illinois Plan.

A 100% return to in-person learning will not occur until there is broad access to a safe and effective vaccine, a highly effective treatment and/or when there are no new cases over a sustained period of time.

Students learning remotely participate in their classroom discussions via Zoom lessons delivered by their classroom teacher.

The remote learning model includes the following:

  • A 5-hour instructional day, delivered utilizing a blended learning environment of both live lessons and independent work (2.5 hours for our early childhood students);
  • Teachers engaging with students online every day via Zoom or Google Meet, including time for community building and a minimum of 2.5 hours live lessons (1.5 hours for early childhood);
  • A daily acceleration block for literacy and math for students needing additional support;
  • Daily support focusing on the well-being of our students; and
  • Students being assessed for their learning and issued grades aligned to Illinois State Standards and the District 54 Essential Outcomes.

The videos below demonstrate how students will login, switch between classes and navigate tasks and activities.

Additional videos for support with navigating iPads, Chromebooks, Infinite Campus, Zoom and other technology programs and software, can be found on the D54 VLearning Family Resource website.

Yes. District 54 is a 1:1 district, with all students in early childhood through second grade having an iPad and all students in third through eighth grade having a Chromebook. 

District 54 has WiFi hotspots available for financially struggling families who cannot afford internet service. We understand that some families are experiencing slow speeds or problems with their providers, and we ask you to report that directly to your provider and save the hotspots for families that have no other option. If you need a hotspot, please let your school principal know.

In addition, Comcast is offering new customers 60 days of complimentary Internet Essentials service. After your first two free months expire, you can either cancel the service or keep it as a regular paying Internet Essentials customer (at a cost of $9.95 per month). You will receive an easy to use self-install-kit that includes a cable modem (to receive service at your home) with a WiFi router (to connect your devices without wires). There is no term contract or credit check and no shipping fee for equipment. To sign up, applicants can visit or call (855) 846-8376 for English and (855) 765-6995 for Spanish.

People experiencing problems with District 54 technology (Chromebooks and iPads for students) should email [email protected] so that we can troubleshoot the problem.

Students should expect 5 hours of instruction (2.5 hours for our early childhood students), delivered utilizing a blended learning environment of both live lessons and independent work. Teachers engage with students online every day via Zoom or Google Meet, including time for community building and a minimum of 2.5 hours of live lessons (1.5 hours for early childhood).

All students are expected to be present and engaged for synchronous learning. Attendance is taken daily. If your child is unable to participate, please call your school attendance line. Please ensure you call even if your child is missing only part of the day (for example, to attend a doctor’s appointment). 

Our teachers are online interacting with students and answering questions during the typical school day hours – through Zoom and Google Meet. However, if your child cannot get online during the day, please talk to your child’s teacher. While live lessons are not offered beyond the school day, assignments are shared through Google Classroom or Seesaw for students to complete in the evenings if necessary.

No. The virtual instruction is a combination of teacher-led instruction and independent work. For example, some of the reading instruction is independent reading, which is the same model we follow for in-person instruction. There is also a break in the schedule for lunch.




Virtual learning is provided by School District 54. Home school instruction is provided by the child’s family. The Illinois State Board of Education has a website with more resources for families considering home schooling:

Support for Financially Struggling Families

Families that need pens, pencils, papers or additional school supplies should contact their school office. Supplies for students have been donated to our schools through Schaumburg Township and the Hoffman Estates Chamber of Commerce.

WiFi hotspots are available for financially struggling families who don’t have internet access at home. Please contact your school office if you are experiencing financial hardships and need a hotspot.

Families can pick up lunches and milk on weekdays at their school. If you need this assistance, call your school office to ask about lunch pick-up times and procedures. Visit the D54 website for more information on qualifying for the free and reduced lunch program.

District 54 is working with amazing community partners to provide food to families who are struggling financially. Families needing assistance may benefit from the following.

  • Willow Creek will host its Mobile Food Truck at Muir Elementary School, 1973 N. Kensington in Hoffman Estates, from 4 to 5 p.m. on Dec. 1 and Dec. 15.
  • Willow Creek Community Church also will have its Mobile Food Truck at Keller Junior High School, 820 Bode Road in Schaumburg, from 4 to 5 p.m. on Dec. 4 and Dec. 18.
  • District 211 has invited our families to visit any one of their high schools from 4-5 p.m. every Thursday. In addition to meal bags with 7 days of breakfast and lunch meals, Palatine and Hoffman Estates high schools will provide a ready-to-eat hot dinner meal to-go for all kids 18 years and younger. 
    • Conant High School, 700 E. Cougar Trail, Hoffman Estates
    • Hoffman Estates High School, 1100 W. Higgins Road, Hoffman Estates
    • Schaumburg High School, 1100 W. Schaumburg Road, Schaumburg
    • Fremd High School, 1000 S. Quentin Road, Palatine

Food Pantries
District 54 food pantries are open by appointment only. Reach out to your school social worker if you have a need for this service. The Schaumburg Township Food Pantry and many faith-based charities also are providing food to families in our community. Click here to access a list of these pantries on the Schaumburg Township website.

Other Questions

All District 54 students with an IEP or 504 plan continue to receive services during the COVID-19 pandemic.

English language assessment was completed in January 2020 allowing District 54 to correctly identify students who need support. Students new to District 54 will continue to be assessed within the first 30 days of beginning school in District 54.

English Learner (EL) teachers will continue to support students during the COVID-19 pandemic.

Field trips, assemblies and other large gatherings are not allowed. Conferences and other large-scale events may be facilitated virtually instead of in person.

District 54 closed its facilities to outside groups this year, with the exception of the before- and after-school care programs offered by the Schaumburg and Hoffman Estates park districts and Campanelli YMCA. These programs are facilitated in the schools on days when school is in session.

Clubs may be facilitated remotely. Junior high interscholastic sports seasons will not run. Coaches may provide remote training sessions for interested students during this period.

District 54 has increased its daily cleaning protocols at all buildings, with an emphasis on repeated cleaning of high-traffic areas and high-touch areas (such as desks, tables, light switches, doorknobs, banisters, drinking fountains and sinks).

Disinfectant has been provided to ALL staff so that cleaning can occur throughout the day. Objects and equipment will be cleaned and sanitized before and after use. Any area used by a sick person will be closed until proper cleaning and disinfection have been completed.

The air filtration or HVAC systems in our schools pull in outside air, which gets sent through regularly serviced air filters and into the building. Our classrooms do NOT recycle the same staff and student air all day long – the system is pulling in outside air throughout the day and moving this air through the building. Our air filters are regularly serviced as are our HVAC systems to ensure they are working efficiently and providing appropriate ventilation throughout the building.

As adults, it’s important we remain calm with our actions and words, and share factual information. Sharing accurate information during a time of heightened concern is critical. One of the ways we can protect our community from illness is to keep rumors and misinformation from spreading.

Here are some resources you may use to talk about COVID-19 with children:

Based on the substantial community transmission of COVID-19 in the county and its impact on our staff,  all District 54 students are participating in full remote learning through winter break, with a possible return date of Jan. 4.

It is our intention to return to on-campus instruction under our hybrid model for students currently enrolled in that instructional model when local health conditions and our ability to staff classrooms improve. We promise to keep District 54 families updated.

In order to achieve that goal, we need to work together to prevent the spread of this virus. It is important to emphasize how critical it is to wear face masks, practice social distancing and wash your hands whenever you interact with others. In addition, please stay home when you are ill and contact your healthcare provider. Should anyone who was at school test positive for COVID-19, please contact your school as the incubation period for cases is 14 days.

This is an evolving situation. Stay up to date by consulting the following web sites:

Don’t see an answer to your question? Contact your school principal or the Communications Department at [email protected].